Shipping Policy

US Shipping from Kansas City

All orders are fulfilled from our Kansas City, Missouri warehouse and shipped via USPS or UPS depending on package size and destination.

Free Shipping

We offer free standard shipping on all orders over $35 within the continental United States.

Delivery Times

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days (available at checkout)
• Express Shipping: 1-2 business days (available at checkout)

Order Processing

Orders placed before 2:00 PM CST Monday-Friday are typically processed and shipped the same day. Orders placed after 2:00 PM or on weekends will be processed the next business day.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package directly through the carrier's website.

International Shipping

We currently only ship within the United States. International shipping options will be available in the future.

Questions?

For shipping inquiries, please contact us at support@mervuepet.com

Address: Mervue Pet USA, 1501 W 31st Street Suite 152, Kansas City, MO, 64108